{"id":1320,"date":"2016-09-12T09:14:30","date_gmt":"2016-09-12T07:14:30","guid":{"rendered":"http:\/\/alpenfex.flachau.ms.w014ecb1.kasserver.com\/buchungsinformationen\/"},"modified":"2026-01-29T14:16:18","modified_gmt":"2026-01-29T13:16:18","slug":"booking-information","status":"publish","type":"page","link":"https:\/\/www.alpenfex.at\/en\/booking-information\/","title":{"rendered":"Booking Information"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1>Booking Information<\/h1>\n<h2>Important information for your holiday in Flachau, Salzburger Land<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Check-In &amp; Check-Out&#8221; tab_id=&#8221;1473664743486-f4a3defd-1254&#8243;][vc_column_text]<strong>Holiday apartments <\/strong>are available for check-in after 3 p.m. on your arrival day. <strong>Check-in and key pick-up<\/strong> is at <strong>Restaurant Jagdhof<\/strong> next door: Flachauer Stra\u00dfe 104, A-5542 Flachau (coordinates: latitude: 47.3537615, longitude: 13.39453604).<\/p>\n<p>&nbsp;<\/p>\n<p>Please vacate your room on departure day by no later than 10 a.m. This will allow us time to clean for incoming guests.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Parking&#8221; tab_id=&#8221;1473665067531-6cafd915-3172&#8243;][vc_column_text]Park your vehicle in our underground garage, or on the car park outside our house. Sheltered parking for motorbikes is also available.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Room Amenities&#8221; tab_id=&#8221;1473667986205-bf87f977-f1f9&#8243;][vc_column_text]All of our rooms and apartments feature wood furniture and are equipped with shower \/WC, TV, safe and balcony. Sales tax, electric, hot water, heating, room safe and bedclothes are included. In the <strong>Alpen Suite<\/strong>, <strong>electric<\/strong> and <strong>heating<\/strong> are charged <strong>extra<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Other Amenities&#8221; tab_id=&#8221;1473664743399-1436f024-2672&#8243;][vc_column_text]For your absolute holiday comfort, our house also offers the following additional amenities:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Wellness area <\/strong>in the main building at <strong>Hotel Alpenwelt<\/strong><\/li>\n<li>Guest lounge<\/li>\n<li>Lobby<\/li>\n<li>Room to store luggage and change clothes<\/li>\n<li>Bike cellar<\/li>\n<li>Ski room in the cellar<\/li>\n<li>Ski-boot dryer<\/li>\n<li>Fitness room at Hotel Alpenwelt<\/li>\n<li>Washing machine &amp; dryer<\/li>\n<li>WiFi (free)<\/li>\n<li>Children&#8217;s playroom &amp; playground at Restaurant Jagdhof next door<\/li>\n<li>Underground parking, outdoor parking, sheltered parking for motorbikes<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Non-Smoking Establishment&#8221; tab_id=&#8221;1473665568535-fab8516e-315c&#8221;][vc_column_text]Our holiday apartments are non-smoking. Please only smoke outdoors.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Meals&#8221; tab_id=&#8221;1473665653820-42623039-6e2f&#8221;][vc_column_text]As a guest of the Alpenfex apartments, you can choose between:[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<ul>\n<li>Breakfast-roll delivery service<\/li>\n<li>Breakfast buffet at Restaurant Jagdhof \u2013 right next door<\/li>\n<li>Half-board at Restaurant Jagdhof<\/li>\n<li>\u00c0 la carte at Restaurant Jagdhof<\/li>\n<li>No board at all<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<h5>Select your preferred meal plan<\/h5>\n<p>A major benefit of staying at the Alpenfex apartments is our flexibility. Here with us, you don&#8217;t have to plan your meals in advance. Once you are here, decide whether you prefer breakfast-roll delivery, breakfast from the buffet, half-board or \u00e0 la carte dining. You are also welcome to order meals from the \u00e0 la carte restaurant and take them with you to enjoy in your own four walls.[\/vc_column_text][vc_column_text]<strong>Additional Charge \u2013 room\/apartment\/suite with breakfast only<\/strong><\/p>\n<ul>\n<li>Adults: \u20ac 16.00 per person &amp; day<\/li>\n<li>Children 13 and under: \u20ac 10.00 per person &amp; day<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<strong>Additional Charge \u2013 room\/apartment\/suite with half-board<\/strong><\/p>\n<ul>\n<li>Adults: \u20ac 35.00 per person &amp; day<\/li>\n<li>Children 13 and under: \u20ac 22.00 per person &amp; day<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Breakfast&#8221; tab_id=&#8221;1473668385211-4984aed2-111e&#8221;][vc_column_text]<\/p>\n<h5>Breakfast-Roll Delivery<\/h5>\n<p>If you wish, we will be happy to deliver fresh breakfast rolls to your apartment from the local baker.[\/vc_column_text][vc_column_text]<\/p>\n<h5>Room with breakfast or half-board including breakfast from the buffet<\/h5>\n<p>Get your day off to a nutritious start with the help of our lavish breakfast buffet:<\/p>\n<ul>\n<li>Wide selection of sausages and cheeses<\/li>\n<li>Jams &amp; honey<\/li>\n<li>Tea- &amp; juice bar<\/li>\n<li>Espresso machine<\/li>\n<li>Cereal bar<\/li>\n<li>Bread, rolls &amp; whole-grain products<\/li>\n<li>Egg dishes prepared to your wishes<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Dinner&#8221; tab_id=&#8221;1473668519569-7bec6064-f470&#8243;][vc_column_text]<\/p>\n<h5>Half-board with 3-course dinner selection<\/h5>\n<p>In the evening, we serve you a 3-course dinner with a selection of main courses as well as side salad.[\/vc_column_text][vc_column_text]<\/p>\n<h5>\u00c0 la carte at our partner restaurant<\/h5>\n<p>You have the option of dining \u00e0 la carte at Restaurant Jagdhof. You are also welcome to take your meal with you to enjoy in your apartment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Location of Our House&#8221; tab_id=&#8221;1473665756042-f5da7b96-4cdd&#8221;][vc_column_text]Benefit from the ideal location of our holiday apartments in Flachau. Close by, you will find<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Town center<\/li>\n<li>Achterjet ski lift (700 m)<\/li>\n<li>Cross-country ski trail (100 m)<\/li>\n<li>Bike path (50 m)<\/li>\n<li>Bus stop (60 m)<\/li>\n<li>Supermarket (600 m)<\/li>\n<li>Apr\u00e8s-ski pubs (700 m)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Guest Activities&#8221; tab_id=&#8221;1473666626794-c3cd2612-363b&#8221;][vc_column_text]In the summer months, Flachau offers a wide range of outdoor activities. When you stay 2 nights or longer, you also receive the free <strong>Flachau Summer Card<\/strong> and benefit from numerous all-inclusive extras[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Offers for Children&#8221; tab_id=&#8221;1473666828990-b42aa386-d750&#8243;][vc_column_text]Children&#8217;s playroom &amp; playground next door at <strong>Restaurant Jagdhof<\/strong> with<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Trampoline<\/li>\n<li>Giant bouncy castle<\/li>\n<li>Climbing tower<\/li>\n<li>Go-carts<\/li>\n<li>Children&#8217;s bicycles<\/li>\n<li>Road-train rides in summer<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Child Equipment&#8221; tab_id=&#8221;1473669104765-908227a3-b289&#8243;][vc_column_text]Upon request, we are happy to provide at an additional charge (\u20ac 5 per night) <strong>baby cots\/cribs <\/strong>and <strong>high chairs<\/strong>. Your youngsters will be able to have all kinds of fun in the <strong>playroom <\/strong>at our partner business Restaurant Jagdhof, with its giant Softplay center and ball pit, push-cars and slides, as well as out on the <strong>playground.<\/strong> Restaurant Jagdhof also offers great kids&#8217; meals.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Free Ski Depot&#8221; tab_id=&#8221;1476432002945-da4bc957-268c&#8221;][vc_column_text css=&#8221;&#8221;]In cooperation with our partner for skiing and equipment hire, <a href=\"https:\/\/www.intersport-arena.at\/de\/sportshop-flachau\/achterjet.html\" target=\"_blank\" rel=\"noopener\">Intersport Arena at Achterjet<\/a>, our guests have <strong>free access to a video-monitored ski and boot room at Intersport Arena<\/strong> (you will receive the access code at reception upon arrival).[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Cleaning Service&#8221; tab_id=&#8221;1476429423515-e6bfbe96-df82&#8243;][vc_column_text]We want you to feel completely comfortable and relaxed during your holiday with us in Flachau. That&#8217;s why our cleaning team will service your room daily to keep everything nice and tidy.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Hiking- &amp; Ski Bus&#8221; tab_id=&#8221;1476109681262-383e83b2-fef0&#8243;][vc_column_text]The nearest stop for the ski- &amp; hiking buses is located <strong>about 60 m<\/strong> from our house.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Laundry Service&#8221; tab_id=&#8221;1476109709826-e9acf830-23bb&#8221;][vc_column_text]You are welcome to use our washing machine and dryer for a small additional charge of \u20ac 5.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wellness &amp; Wellbeing&#8221; tab_id=&#8221;1473668206109-43a8e267-ae03&#8243;][vc_column_text]As a guest of the Alpenfex, you are welcome to enjoy glorious moments of wellness at our partner Hotel Alpenwelt (ca. 60 m away) &#8211; <strong>free of charge<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>300 m<sup>2<\/sup> modern world of wellness<\/li>\n<li>Finnish sauna (90\u00b0C)<\/li>\n<li>Softsauna (60\u00b0C)<\/li>\n<li>Tepidarium (40\u00b0C)<\/li>\n<li>Infrared cabin (50\u00b0C)<\/li>\n<li>Steam bath<\/li>\n<li>Spa showers<\/li>\n<li>Quiet room<\/li>\n<li>Own sauna bar<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Pets&#8221; tab_id=&#8221;1473666950406-3beddfcd-8f0f&#8221;][vc_column_text]Pets are allowed here with us. For each pet we charge \u20ac 15 per day, food not included.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WiFi &amp; Internet&#8221; tab_id=&#8221;1473668986901-0c6dfc6e-8660&#8243;][vc_column_text]All of our apartments are equipped with <strong>free WiFi<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Local Taxes&#8221; tab_id=&#8221;1473666950662-069fcfdd-734d&#8221;][vc_column_text]The<strong> local tourism tax <\/strong>is<strong> not included <\/strong>in our prices and is \u20ac 3.50 per night and person ages 15 and up.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Final Cleaning&#8221; tab_id=&#8221;1473670406992-22a440f5-6d05&#8243;][vc_column_text]Depends on the size of your apartment or suite.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Payment Conditions&#8221; tab_id=&#8221;1473666951193-b834a35e-de31&#8243;][vc_column_text]In order to guarantee your booking, we request a deposit (the precise amount of which we will provide in timely fashion). Please transfer the deposit to our bank account.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>IBAN: AT42 2040 4094 0717 0657<\/li>\n<li>BIC: SBGSAT2S<\/li>\n<\/ul>\n<p>The remaining amount due should be paid in cash once you are here.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Cancellation Insurance&#8221; tab_id=&#8221;1473666952596-095675fc-8a19&#8243;][vc_column_text]A booking is also a purchase contract. In the event of cancellation, delayed arrival or premature departure, you will incur cancellation fees. For this reason, we recommend purchasing cancellation insurance, such as is offered by <a href=\"https:\/\/www.europaeische.at\/\" target=\"_blank\" rel=\"noopener noreferrer\">Europ\u00e4ische Reiseversicherung<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Cancellation Conditions&#8221; tab_id=&#8221;1473666952891-e7aacf9b-35da&#8221;][vc_column_text]Cancellations are handled in accordance with <a href=\"http:\/\/www.hotelverband.at\/down\/AGBH_061115.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Austrian Hotel Contracting Guidelines<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Miscellaneous&#8221; tab_id=&#8221;1473666953191-2ac83306-1b21&#8243;][vc_column_text]All prices are in euro. Not liable for errors or inaccuracies. Subject to change.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1323&#8243; img_size=&#8221;big&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1776&#8243; img_size=&#8221;big&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1335&#8243; img_size=&#8221;big&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.alpenfex.at\/en\/rooms-apartments-flachau\/\">Rooms &amp; Holiday Apartments<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.alpenfex.at\/en\/holiday-apartment-flachau\/\">Alpen Suite<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.alpenfex.at\/en\/all-inclusives-meals\/\">All-Inclusives &amp; Meals<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Booking Information Important information for your holiday in Flachau, Salzburger Land [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Check-In &amp; Check-Out&#8221; tab_id=&#8221;1473664743486-f4a3defd-1254&#8243;][vc_column_text]Holiday apartments are available for check-in after 3 p.m. on your arrival day. Check-in and key pick-up is at Restaurant Jagdhof next door: Flachauer Stra\u00dfe 104, A-5542 Flachau (coordinates: latitude: 47.3537615, longitude: 13.39453604). &nbsp; Please vacate &hellip;<\/p>\n\n<p><a class=\"readmore btn btn-default btn-default btn-block\" href=\"https:\/\/www.alpenfex.at\/en\/booking-information\/\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":1321,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-1320","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Important Booking Information - Alpenfex Holiday Apartments<\/title>\n<meta name=\"description\" content=\"Important booking information to ensure your summer vacation or skiing holiday in Flachau is a wonderful experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alpenfex.at\/en\/booking-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Important Booking Information - 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